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Brocode SolutionsAI Software Development
UAE government district at dusk with administrative buildings under a navy sky

Public-sector AI · UAE federal & emirate

A UAE-resident AI delivery partner that ships production systems inside federal and emirate entities.

Sovereign deployment on G42 Cloud, Khazna, or an on-premise appliance. Arabic-first model stack fine-tuned for Khaleeji dialect. Tender response packs ready in five working days. A track record on Vision 2031-aligned mandates that names engineers, not sub-contractors.

Sovereign deployment. Arabic-first. Tender-ready.

Citizen services console — live

قضية جديدة

طلب رخصة تجارية

تم التصنيف تلقائياً

New case

Trade licence renewal

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Received14:32:08
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Routed to Economic Department14:32:11

Model: jais-13b-chat-v2 · Confidence 0.94 · Inference runs in entity DC

  • 12+

    UAE public-sector engagements

  • 1.2M

    Arabic letters processed (federal reference)

  • 96.4%

    Field-level accuracy on bilingual correspondence

  • 5 days

    Tender response pack delivered

The painful problem

Your 2031 milestone is 14 months away. The last adviser shipped a deck.

The Cabinet-approved KPI sits in the federal performance dashboard with the director's name on it. The approved supplier list has Big-4 firms that sub-contract delivery and hyperscalers whose data-residency story does not survive a National Cybersecurity Council review. Meanwhile, residents expect TAMM-grade convenience and the undersecretary has committed a public number.

Failure mode 1

Sovereignty review

62 % of failed UAE government AI tenders fail at the sovereignty review, not the technical scoring. Hyperscaler shared-responsibility models are routinely rejected for Restricted and Confidential data.

Failure mode 2

Arabic accuracy gap

Off-the-shelf models drop a measurable accuracy band on Khaleeji dialect and Arabic handwriting. Citizen-facing services rarely tolerate that gap.

Failure mode 3

Procurement misfit

Vendor scoring matrices reward production references, ICV statements and NESA conformance. Strategy decks do not score. A tender re-issue costs 4–6 months and triggers an internal audit.

Use-case grid

Nine concrete plays we have shipped inside UAE entities.

The unglamorous ones move the needle. Arabic correspondence, eligibility routing, archive intelligence — accurate, explainable, integrated with the rails residents already trust.

Arabic correspondence intelligence

Classify, route, and summarise incoming letters and emails in MSA and Khaleeji. Federal reference: 1.2 M letters processed at 96.4 % field-level accuracy.

96.4 % accuracy

Citizen-services chatbot

Bilingual TAMM-style assistant deflecting tier-one queries before the contact centre. Emirate reference: 180 K monthly conversations.

180K / month

Court & archive digitisation

Surya + PaddleOCR-Arabic on legacy handwritten and typed corpora, with redaction and audit trail.

Eligibility & routing engines

Pre-filled applications from authoritative federal sources (UAE Pass, Government Service Bus) with full provenance.

Predictive inspection routing

Risk-scored inspection schedules for licences, premises and food-safety teams, with calibration against historical outcomes.

Federal performance dashboards

Cabinet-grade KPI dashboards aligned to the federal performance framework, with explainability per measure.

Sovereign Arabic generative AI

Self-hosted Jais and AraBERT-v2 deployments with retrieval over your policy library — answers grounded in the entity's own documents.

Computer vision for public space

Plate recognition, crowd flow, and infrastructure monitoring on edge appliances; no biometric data leaves the entity.

Fraud and revenue assurance

Entity-resolution graphs and anomaly detection on licensing, fines, and benefits — calibrated against the inspector workforce.

The unique mechanism

Sovereign by default. Arabic by default. Tender-ready by default.

Three reference architectures, an Arabic-first model stack, and a tender response pack that arrives in five working days.

Architecture A

On-premise Kubernetes appliance

Customer-managed keys, no telemetry egress, TDRA control mapping per module. Sized for entity DCs.

Architecture B

G42 Cloud (UAE-resident)

Sovereign UAE region, partner-neutral. Brocode runs on G42 without being part of the holding group.

Architecture C

Khazna hybrid

Khazna Data Centres for hybrid patterns; ideal where Restricted data sits on-prem and Internal data flows through a sovereign edge.

Arabic stack

Jais · AraBERT-v2 · Khaleeji head

In-house OCR pipeline on Surya + PaddleOCR-Arabic. Fine-tuned for federal correspondence and citizen-channel queries.

Reference architectures pre-mapped to

TAMM · Dubai Now · UAE Pass · Government Service Bus · Federal Performance Framework · Cabinet dashboards

Vision 2031 alignment

Mapped to the National AI Strategy pillars.

Every engagement is positioned against a federal performance KPI before delivery starts. The director's milestone, not a generic strategy deck.

  • AI in education

    Curriculum-aligned content generation and adaptive learning aligned to ADEK and MoE standards.

  • AI in government services

    TAMM / Dubai Now / UAE Pass integration patterns with eligibility, routing and bilingual citizen agents.

  • AI in community

    Predictive social-support routing and Arabic-first contact channels for residents and businesses.

  • AI in healthcare

    Imaging triage and clinical NLP integrated with Malaffi / NABIDH where the entity is a payer or regulator.

  • AI in transport & logistics

    Vision, scheduling and demand models for RTA, ICP, FAIC and federal customs flows.

  • AI in energy & resources

    Sovereign forecasting and asset-health models for federal utility holdings.

Regulator & standards

Designed for the reviewers in the room.

TDRA controls. NESA / Information Assurance. National Cybersecurity Council. UAE Personal Data Protection Law. We bring the documentation; the reviewer reads it without translation.

TDRA & NCC

Each reference architecture ships with a TDRA control mapping. Restricted and Confidential workloads clear NESA review under documented appliance controls; customer-managed keys are non-negotiable.

UAE Information Assurance

Engagement roles are mapped to clearance levels in the SoW. All artefacts for Restricted and Confidential data stay inside the entity perimeter; access is enforced through the entity VDI.

UAE PDPL & sovereign data

Personal data residency, consent handling, and retention align to the Personal Data Protection Law and any emirate-level overlay. Cross-border transfer is the exception, never the default.

ICV & MoIAT

Each engagement publishes its In-Country Value contribution: UAE-resident delivery, Emirati hires on the engagement team, and on-shore data labelling. MoIAT-aligned scoring evidence is part of the tender pack.

Reference engagements

Two anonymised outcomes a reviewer can call.

Federal entity · Arabic correspondence

1.2 M Arabic letters classified at 96.4 % field-level accuracy

Three-year backlog ingested. Surya + PaddleOCR-Arabic on legacy attachments, AraBERT-v2 routing head, full audit trail. Customer reachable under NDA. Replaced a Big-4 strategy programme that had produced two pilots and no production system in fourteen months.

Sovereign deployment · On-premise appliance · NESA-aligned

Emirate-level entity · Citizen channel

180 K monthly conversations in MSA & Khaleeji, deflection above tier-one threshold

Bilingual citizen-services chatbot grounded in the entity policy library. Khaleeji-dialect head validated by native speakers. CSAT in the high-eighties, escalation paths to human agents preserved for sensitive cases.

Sovereign deployment · G42 Cloud · UAE Pass integrated

Differentiation

How Brocode compares to the four archetypes on your approved-supplier list.

The lead magnet includes a worked-example scoring matrix that walks a tender committee through this comparison.

CapabilityBrocodeBig-4 (EY / PwC / Deloitte / Accenture)Sovereign tech holdingHyperscaler public-sectorIn-house build
UAE-resident delivery team named on SoWPartial
Sovereign deployment (G42 / Khazna / on-prem)
Arabic-first model stack (Jais, AraBERT-v2, Khaleeji head)Partial
Production code, not advisory deliverable
No sub-contracting to offshore SIPartial
Tender response pack in 5 working days
Independent of any sovereign holding group
Customer-managed keys, no telemetry egressPartial
5-week Discovery-to-Working-Pilot

Free download

AI Procurement Playbook for UAE Federal Entities

A 28-page tender-ready reference: the technical evaluation criteria that pass a National Cybersecurity Council review, the ICV / ESR documentation pack, the sovereign-deployment reference architecture, and a worked-example scoring matrix for evaluating five typical AI vendor archetypes. Headline figure: 62 % of failed UAE government AI tenders fail at the sovereignty review, not the technical scoring.

  • Tender structuring and scoring criteria templates
  • Sovereign deployment evaluation under TDRA / NESA
  • Vendor due-diligence checklist (Big-4 / hyperscaler / sovereign / SI / specialist)
  • ICV / ESR documentation pack and worked example
  • Risk and audit clauses for federal tenders
  • Sample Statement of Work

Instant download. No spam. Unsubscribe any time.

Procurement & delivery FAQ

The eight questions every tender committee asks.

If yours is not here, raise it in the form below. We answer in writing before the first call.

  • Yes. Our public-sector delivery cell is UAE-resident, with engineers cleared to work on-site inside federal and emirate entities. Where the entity operates a tiered classification regime (Public / Internal / Restricted / Confidential / Top Secret per the UAE Information Assurance taxonomy), we map roles to clearance levels in the SoW. For Restricted and Confidential workloads, all artefacts stay inside the entity's perimeter and our engineers operate through the entity's VDI or on-site workstation.

Start the conversation

Request a sovereign AI architecture review with our public-sector lead.

Tell us the entity, the data classification, and the mandate timeline. A senior engineer responds within one business day with a shape, a team, and a first conversation — not a generic deck.

Prefer WhatsApp? Message our public-sector lead directly.

Quote request

Request a sovereign AI architecture review with our public-sector lead

A senior engineer who has shipped inside UAE federal and emirate entities responds within one business day with a shape, a team, and a first conversation.

Prefer chat? Message us on WhatsApp — we'll see it within working hours.

Request reviewWhatsApp